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Gartner Predicts Resilience & Customer Experience will top 2021

Written by Pro Cloud SaaS | October 26, 2020
Gartner Predicts Resilience & Customer Experience will top 2021 trends

An interesting article by Paul Gillin from SiliconAngle - the voice of enterprise and emerging tech. 

 As Gartner Inc. kicked off its virtual Gartner IT Symposium/Xpo Americas today, the information technology analyst firm issued its list of top technology trends, focused this time on business continuity, responsiveness and what Gartner Research Vice President Brian Burke called the “organizational plasticity to form and reform dynamically.”  Read more..... https://siliconangle.com/2020/10/19/gartner-predicts-resilience-customer-experience-will-top-2021-technology-trends/